A very fine Chinese blue and white 'chrysanthemum poem' dish, Qing dynasty, Kangxi period
清康熙 青花菊紋詩文盤

Bidding at auction has never been easier or more accessible. Whether you are a first-time buyer or seasoned collector, our team is here to help with any questions you may have. Below is a simple step-by-step guide to the different ways you can bid at auction and our charges.   

_{CHISWICK LIVE} 

Chiswick Live is our online bidding platform which combines market-leading technology with the excitement of a live auction and allows you to bid from anywhere in the world.  

To bid via Chiswick Live, create a Chiswick Live account, or login prior to the auction, then select the ‘place bid’ function on your desired lot. Bids can be placed in advance of the sale and in real-time during the auction.  

We do not charge an Online Bidding Surcharge for Lot(s) purchased on Chiswick Live. Chiswick Live continues to be the most affordable online bidding platform with our online bidding partners charging up to 5% for this service.   

_{BID IN PERSON}

We are thrilled to invite you to our Saleroom to bid in person. To bid in person at auction, please register in advance for a bidding paddle by filling out and submitting a registration form at our reception on the day of the sale. When registering in person we require photo ID, such as a passport or driving licence.  

_{TELEPHONE BIDDING}

Telephone bidding is easy and simple: one of our dedicated client services representatives will work with you as the auction happens, to relay the bidding activity in the room on the day and place bids on your behalf.  

To qualify for the service, all lots in a specialist themed sale, need to be worth at least £200 in the lower end of estimation & for our Interiors, Homes & Antiques monthly sales at least £100 (lower end of estimation)

Please email regarding the auction and lots you are interested in. The Bids Department will then register your bids or answer any questions you may have. All telephone bid requests should be organised at least 12 hours before the start time of any auction. On the day of the auction, we will telephone you approximately five lots before your lot is announced. Our client services representative will relay the bidding activity in the room and place bids as you wish.  

bids@chiswickauctions.co.uk 

_{ABSENTEE BIDS} 

Can’t place your bid in person or in real time for a specific auction? You can submit an Absentee bid and we will bid on your behalf at the lowest possible price up to your set limit.  

Please email regarding the auction and lots you are interested in, at least 12 hours before the auction. From there, we will bid on your behalf at the lowest possible price up to your set limit.   

bids@chiswickauctions.co.uk

_{SALEROOM & INVALUABLE} 

We partner with several third-party online bidding platforms including The Saleroom and Invaluable. These platforms can be used to place bids at our auctions. Please see below for more information on the associated fees with online bidding.  

BEFORE THE SALE

_{REGISTER TO BID}

If you are interested in bidding by telephone bid or absentee bid, you will need to register by completing a Registration Form and emailing it to our Bids Department at bids@chiswickauctions.co.uk. You will be required to send two forms of photo I.D. and proof of address within the last 3 months.

New clients are asked to register at least 24 hours in advance of a sale.

AFTER THE SALE

_PAYMENT

If you are the successful bidder you will be emailed an invoice setting out hammer price plus Buyer’s Premium and all other applicable charges.

All purchased Lots must be paid for on the day of the auction. Successful Absentee Bids may be paid for the day after the auction.

Payment is accepted by debit card, credit card (Visa or MasterCard only), bank transfer or cash (subject to conditions). We do not accept cheques. Payment can be made on our website by clicking here. At this current time we cannot offer payment in person. 

Once all amounts owed are received by Chiswick Auctions in cleared funds, title will pass to the buyer.

CHARGES

_{BUYERS PREMIUM}

A Buyer’s Premium of 26% on the hammer price plus VAT on that commission is charged on the first £500,000 and 12% plus VAT on the balance thereafter.

A Buyer’s Premium of 21% plus VAT is charged on Wine & Spirits Lots.

The standard rate of VAT is charged on the premium.

* denotes VAT on imported items at a preferential rate of 5% on Hammer Price and the prevailing rate on Buyer's Premium

_{ONLINE BIDDING SURCHARGE}

Chiswick Live continues to be the most affordable online bidding platform with no additional surcharge.

Customers bidding through the third-party auction platform the-saleroom.com are liable for a 4.95% surcharge on the hammer price, plus VAT. This is in addition to the Buyer’s Premium.

Customers bidding through the third-party auction platforms Invaluable.com or Liveauctioneers.com or Artsy.net are liable for a 5% surcharge on the hammer price, plus VAT. This is in addition to the Buyer’s Premium.

_{ARTIST'S RESALE RIGHT (DROIT DE SUITE)}

Droit de Suite is a royalty payable to a qualifying artist or their estate every time the artist’s work is sold at auction or by an art market professional during the artist’s lifetime and for a period of up to 70 years following the artist’s death.

Royalties are calculated on a cumulative sliding percentage scale based on the hammer price excluding Buyer’s Premium and are outlined in our Terms & Conditions.

_COLLECTIONS

We continue to offer a Click and Collect service for all purchased lots. The process is quick and easy and can be done personally or via your chosen courier. The service will be contactless, adhering to strict social distancing at our Chiswick Saleroom. To book a click and collect appointment or to provide authorisation for your chosen courier/representative to collect your goods, please email collections@chiswickauctions.co.uk quoting your invoice number. Our collections team will provide you with a designated collection slot and the required paperwork. 

_SHIPPING

For Shipping quotes & enquiries, please contact our in-house shipping department at shipping@chiswickauctions.co.uk

Please bear in mind that during and immediately after each sale, due to high demand, it may take a little longer for us to get back to you. 

We also work in partnership with the following companies for domestic and international shipping and domestic clearances. For bigger items, please obtain a quote from the list below:

ThePackengers

Email: hellolondon@thepackengers.com 

https://www.thepackengers.com/

Tel: +44 (0) 203 154 4363

Mail Boxes Etc. Chiswick

Email: info@mbechiswick.co.uk

https://www.mbe.co.uk/londonchiswick

Tel: +44 (0) 208 996 0796

Pack & Send

Email: richmondpark@packsend.co.uk

Tel: +44 (0) 208 392 6990

Alban shipping

Email: andrew@albanshipping.co.uk

Tel: +44 (0) 1582 493 099

GA Removals 

Email: grahamaustin1960@hotmail.co.uk  

Tel: 07715 241444 

Once of have chosen a shipper, please email collections@chiswickauctions.co.uk to give authorisation for them to collect on your behalf.

_STORAGE

CA Ltd offers a discretionary 14 days free storage on purchased and unsold Lots from the date of the sale. Thereafter Lots not collected shall incur storage charges of:

• £5.00 per lot, per day or part thereof for smalls and pictures (defined as anything that can be handled by one person)
  
• £10.00 per lot, per day for furniture and other larger lots.
  
  

CA Ltd shall be entitled to retain said Lots until all sums due have been paid to CA Ltd. If any lot remains uncollected 21 days after the sale, storage charges shall thereafter be £10/£20 (smalls/larger items) per day and CA Ltd shall, in accordance with the Law, have the right to sell the purchased Lot to recover payment of storage charges outstanding. Any balance proceeds of sale received after payment of all sums outstanding and due to CA Ltd shall be held for the account of the Buyer.